Careplace & Financial Security

When you sign up for a paid account on CarePlace, we do not store any of your card information on our servers. It’s handed off to Braintree Payment Solutions, a company dedicated to storing your sensitive data on PCI-Compliant servers.

All credit card transactions are processed using secure encryption—the same level of encryption used by leading banks. Card information is transmitted, stored, and processed securely on a PCI-Compliant network.

Have a question, concern, or comment about Careplace security? Please email hello@careplace.com for general inquiries.

Have you noticed abuse, misuse, or experienced an incident with your account? Please email us immediately at hello@careplace.com, this will go directly to the our financial security team and will receive our full attention.

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Your Privacy

We take our member's privacy very seriously. Check out more details about your privacy.

Your Safety

We are constantly striving to make the site a safe place to exchange health information and to learn from the community. To read more, check out more about your safety.

Careplace Payment Security

We take your financial safety very seriously. For more information, check out our payment security page.

More Questions?

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